EXCLUSIVE: Truecaller Adds AI Features To Tackle Fraud

Going way beyond showing just the caller’s name, Truecaller has now started providing deeper contextual insights using Artificial Intelligence (AI) on incoming calls received by its users.

According to a press release, the app now includes AI summaries of user comments which allow them to enjoy benefits such as flagging potential fraud, identifying likely spam and suggesting relevant business categories. “This information is delivered instantly, powered by advanced AI classification models and continuously enriched by millions of daily reports from its highly engaged user community.

This real-time intelligence not only enhances user trust and safety but also reinforces Truecaller’s leadership in the next generation of caller identification technology. “While the company also offers a Verified Business badge for official brand identities, the majority of contextual insights shown to users are generated dynamically by AI — requiring no manual labeling or business registration,” the statement said.

“While basic caller ID services provided by telecom operators have traditionally offered little more than a name (when available) and sometimes a simple spam tag, Truecaller, on the other hand, leverages AI and real-time insights, making it a far more intelligent layer of protection,” it added... .Learn More While You Read Full Article. . .