MTN Suspends XtraTime Service, Reasons Emerges.

Nigeria’s largest telecom operator, MTN Nigeria, has temporarily suspended its popular airtime and data lending service, XtraTime, following new regulatory requirements introduced by the Federal Competition and Consumer Protection Commission (FCCPC).

The company disclosed the development in a notice filed with the Nigerian Exchange (NGX), stating that the suspension is to ensure compliance with the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025.

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The service, which allows prepaid subscribers to borrow airtime or data and repay on their next recharge, became unavailable around April 12, 2026. As a result, the USSD code *303# is currently inactive for borrowing services.

According to the company, the new regulations introduce stricter compliance and licensing requirements for digital lending providers, including telecom operators offering credit services.

Under the framework, firms are required to work with multiple intermediaries, including at least one fully Nigerian-owned partner, a move that significantly alters existing operational models in the sector.

Industry data indicate that XtraTime has been one of the most lucrative micro-lending platforms in the country.

Between 2019 and 2023, MTN reportedly disbursed about ₦5.6 trillion in airtime and data loans, charging a flat fee of approximately 15 per cent per transaction, with default rates below five per cent.

The service had been operated in partnership with Nairatime, a South African-linked firm, under a revenue-sharing arrangement reportedly skewed in favour of MTN.

Despite the suspension, MTN assured subscribers that they can still purchase airtime and data through alternative channels, including bank applications, USSD platforms, and its mobile money service.

The telecom giant also noted that the temporary halt is not expected to have a material impact on its earnings.

The FCCPC regulations, which took effect in 2025, are part of broader efforts by the Federal Government to strengthen oversight of the digital lending space, enhance transparency, and protect consumers from exploitative practices.Continue Your, Reading. .

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